Getting Started
Did you know that we supply 7 days a week support? Well, we do. So if you get stuck, drop us an email or give us a call. If you have a problem, please submit your query by e-mail at support@dandeliondomain.com, or fill out the Support Form at the bottom of this page.
Support Policies
Unfortunately, we are not normally able to provide support for the installation, configuration or debugging of any third party scripts or programs you might choose to install. If you are having problems getting such a script to run correctly, we recommend you check both the author's own documentation about the script and also do have some tips on Troubleshooting CGI Scripts. Also, we don't assist with the actual coding of your website (this will be the responsibility of you or your web designer), including the writing and debugging of any HTML, CGI, PHP, WAP, Frontpage Webs, JavaScript or MySQL. In practice, and time permitting, we are generally prepared to take a quick look at any design or coding problem if you should get stuck. However! we do charge for extensive research in to the problem, if you require us to do so. We may be able to help if the problem is easily solved but we can make no assurances as such help is beyond the course of normal web hosting support but we will do our best to help. There are many excellent books and online guides available for beginners wishing to learn HTML and the various other languages used in web design. Don't worry too much about designing your web page, give it a go, it's a lot of fun. There is no reason why even a complete beginner shouldn't be able to create a quality and professional looking website with a little effort. Good luck and happy coding and surfing.
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